Shipping.

Postage/Delivery

Métier aims to ship all products within 5 working days of ordering, from the day your funds from your order have cleared.

Métier cannot be held accountable for delays which incur from imputing the incorrect postage address. Any cost that occur due to this may be passed to the customer.

Métier primarily uses Royal mail and Parcel Force. Métier occasionally uses other UK courier services for larger items.

Postage cost will vary depending on weight and size of your postage.

Currently Métier only posts to the UK, please get in touch with us if you are wanting to order from outside the UK.

Extra postage and tax charges may occur due to location.

Métier will keep all proof of postage.

Occasionally circumstances beyond our control delay the delivery date which we cannot accept responsibility for.

Returns/ Damages or Faulty items

Métier works hard to provide you with the best quality items and we do not accept returns. If, however your items arrive damaged or faulty please contact us immediately via email at contact@metierstudio.co.uk and include your order number and contact information.

If we are unable to provide a replacement for any reason, we will refund you in full

Please try and use original packaging where possible. Items sent without a prior email cannot be accepted.

Métier cannot accept postal charges on returned items.